Frequently Asked Questions
Everything you need to know about your Tobe Atelier experience.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that sale items and intimate apparel are final sale.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for buy-now-pay-later options.
Are your garments sustainably made?
At Tobe Atelier, we prioritize ethical production. We work with certified factories and use eco-friendly materials like organic cotton and recycled polyester whenever possible.
Can I change or cancel my order?
Orders can be modified or canceled within 2 hours of placement. After this window, the order enters our fulfillment process and cannot be changed.